Our HVAC heat pump system went out. A best friend of mines recommended The HVAC Outlet of Danville KY. I spoke to Chad and he said that he would have someone out in three days to install a new system. I had received several other bids, all of which were 35 to 50 percent higher […]
I had a unit to go out overnight and they delivered the new unit the next day and totally went beyond helping me . Rick and Chad … I’m so grateful!!!
Were late 2 days for install. Unit installed was not same as one quoted. Thermostat installed incorrectly, would not come to fix this. after 6 months a leak was discovered and that cost an extra 1500 to fix. Unit installed without spot for an air filter, was told that it didn’t need an air filter. […]
I have never purchased any of HVAC Outlets services BUT I have made a good living lately fixing their installs. I’m not here to shill my business or brand, only to warn unwitting consumers. HVAC Outlet uses the cheapest off brand product possible and the cheapest, most unskilled labor possible as well. If you use […]
Bought two mini split AC units from The HVAC Outlet two years ago. Both of them have failed. Called to buy replacements units. They take all the information, promise to call you right back with a price, and then crickets. Have called numerous times and it’s always the same scenario. Don’t ever give a dime […]
Our HVAC system went out on Sunday, I called the HVAC Outlet the next morning, and was scheduled for a new 3 ton install on Thursday. For less than $5,000 I got a new full 3-ton system. This was the air handler and heat pump, base for the outside unit and new thermostat.The techs were […]
These guys are incredible!! Came out like they said they would and did a very professional job installing my mini split system. Keep doing good things HVAC outlet you guys rock!! My installers were great and very informative and polite. At the end of the day I wouldn’t have chosen any one else to install […]
I am in Danville, KY and take care of rental properties here for a lady that lives out of state. This is the second unit from HVAC Outlet that we have purchased for her remtals. These guys have the best customer service, they stand by their product and the installers were so efficient and professional. […]
Just bought a 12k mini split unit, today. Chad is extremely knowledgeable, patient & answered all questions asked. Impressive inventory of mini splits. I recommend The HVAC outlet 100%.
These guys are crooks. Bought a unit from them them the switch me to a different unit than what they said they were selling me. The installer they send had never installed a Mr. Cool heat pump before. I have had constant problems for over a year and a half. Haven’t had heat for 4 […]