The HVAC Outlet SMS Privacy Policy

Effective Date: 03/6/2025

1. Introduction Welcome to The HVAC Outlet SMS program. This Privacy Policy outlines how we collect, use, and protect your personal information when you opt-in to receive SMS messages from us.

2. Information Collection When you opt-in to receive SMS messages, we collect the following information:

  • Your mobile phone number
  • Name (optional)
  • Email address (optional)

3. Use of Information We use the collected information to:

  • Send you SMS messages as per your opt-in preferences
  • Communicate with you regarding your inquiries and requests
  • Improve our services and customer experience
  • Your information is never sold or provided to any third parties without your prior written consent.

4. Information Sharing We do not share your personal information with third parties for marketing purposes. Your information is only used for the purposes outlined in this policy.

5. Opt-In Process To opt-in to our SMS program, you must provide explicit consent by:

  • Texting a specific keyword to our designated number
  • All SMS communication must begin with a message from you; we will never message you first without your prior consent.
  • Submitting a web form with your mobile phone number and consent

6. Opt-Out Process You have the right to opt-out of receiving SMS messages at any time by:

  • Texting “STOP” to our designated number
  • Unsubscribing through a link provided in our SMS messages

7. Data Security We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

8. Changes to the Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our SMS program after any changes constitutes your acceptance of the new policy.

9. Contact Information If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: chad@thehvacoutlet.com
  • Phone: 859-209-1112
  • Address: 308 Fackler Street Danville, KY 40422

10. Terms and Conditions.Terms and Conditions
By subscribing to our services, you agree to the following terms and conditions regarding messaging and communications:

Messaging Frequency
By opting in, you consent to receive recurring messages from us. The frequency of these messages may vary depending on the service you’re subscribed to (e.g., weekly, monthly, or as events or promotions arise).

Potential Fees
Standard messaging and data rates may apply depending on your mobile carrier and plan. You are responsible for any charges incurred from receiving messages.

Opt-In Method
To opt-in to our messaging service, you must provide explicit consent by messaging use via SMS first or through our website.

Opt-Out Method
You can opt out of receiving further messages at any time by replying with “STOP”. After opting out, you will no longer receive further messages unless you opt back in.

Privacy Policy
For more information about how we collect, use, and protect your personal data, please refer to our Privacy Policy above..

By subscribing to our messaging service, you acknowledge and agree to these terms.